Salon Policies
Cancellation Policy
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Please contact us 24 hours in advance to avoid Cancelling fee.
No-shows will be charged 100% of the scheduled service fee.
Early/Late Policy
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Please arrive on time for your appointment to be taken care of as scheduled.
If you are running late, please inform us in advance. If it interferes with other appointments, your appointment may have to be rescheduled.
If you are late 15 minutes without notice, your appointment will be cancelled and will be charged for the service.
Refund Policy
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If you have concerns with a service you received, please contact us within 48 hours.
No refunds are offered on any of services provided in our Salon.
If you have experienced an allergic reaction to a service we have provided, a removal will be offered free of charges for Eyelash extensions.
Eyelash Refills
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For refill, you must have at least 35% of your lash extensions on. Otherwise, you will be considered a full set.
Proper aftercare can help maintain good retention and extend the life of your lashes.
If you would like to switch your refill appointment to a full set, please edit your appointment online or contact us to make sure we have enough time for the service.
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We highly recommend pre-booking your refill and hair appointments at least two weeks in advance to make sure you find the time works for you the best. We will be there to keep your lashes and hair look Amazing.
